Re Zoom:
…“what if only 1/10 of the new daily participants buy a subscription!”…
I think this is entirely the wrong question. Of course it will be interesting to know if consumer subscriptions will be meaningful to revenue, but I am not sure if consumer sales will grow or stagnate as the next year unfolds. Consumers aren’t sticky and have more options for video calls. I don’t want to count on consumers at this point as an investor. Here are the items I’m excited to get more clarity on:
- Enterprise customer wins
- A better understanding of the license-to-employee ratio (or some other way to model customer subscription value)
- Zoom Rooms growth. My theory is this will grow dramatically over the next few months as more office meeting rooms are upgraded to be able to communicate with remote workers.
- Zoom Phone adoption.