I couldn’t find an explicit press release from Chase announcing that, but their box lease agreement, updated January 22, says they are not renting new boxes.
Other articles note that Capital One quit offering boxes some years ago, and new branches typically are built without them.
Different bank drop different services. Bank of America branches around here no longer have drive up banking.
I’m sure each bank has bean counters measuring the profit of every service they offer, and the lowest profit per investment or running costs is dropped.
Steve