the numbers are stunning - $2B revenue run rate (give or take), last growth was 100%, and market cap is 10x sales. The thinking is there will be serious decline in growth rate which is predicated by slowing subscriber growth (though subscriber growth numbers were all over the place during the CC. The other thesis is that anyone with a ZOOM link can provide Telehealth services (which is a joke in my opinion)
If we start seeing serious decline in revenue growth rate then at 10x sales this is a OK price - but this is weird since Telehealth is just getting started. And COVID helped validate it.
Hi Suhel,
I preface my comment with a caution that I am not speaking from a position of having any in depth research on TDOC (nowhere near the level as I have done on UPST). My view of TDOC is coming purely from my anecdotal experience (as a physician) that many non-behavioral health patients strongly prefer in-person visits and having read a report on health industry demand/supply from earlier this year (https://f.hubspotusercontent30.net/hubfs/3833986/TrilliantHe…) the telehealth ‘macro’ outlook appears pessimistic to me.
From the report:
“83.2% of individuals that received care for a service with an equivalent virtual option during the peak of pandemic opted for an in-person visit and is similar across payer mix.”
“Delineating between total telehealth visits and the discrete number of unique individuals who used telehealth, the research concludes that only about 13% of Americans used telehealth during the pandemic; of which, most visits were for behavioral health.”
“COVID-19’s acceleration of telehealth adoption is beginning to taper and suggests long-term use
is limited to a discrete user profile. Trends for telehealth and urgent care volume suggest much of the growth in utilization was attributed to forced adoption created by the pandemic, but the widespread use of digital modalities will be limited to niche population cohorts with non-acute clinical needs.”
“The increase in capital investments in retail and tele-based companies is catering to very small
consumer segments of corresponding demand.”
I’m curious if you have a detailed case as to why TDOC should grow faster than its competitors in a likely slowing rate of growth in aggregate telehealth usage. It looks like their full year 2021 subscriber number guide is unchanged between quarters.
Unless a deep due diligence of TDOC (again, which I have not done) reveals that TDOC has exceptional management, leadership, and growth strategies to steal market share in a now flatlined/possibly declining size of the realistic telehealth total addressable market (at least, relative to peak usage rates during COVID), future TDOC growth rates are going to be married to the base case of slowing demand growth.
In comparison to UPST:
I built my largest position in UPST the day after Q1 2021 earnings were released in May, in spite of knowledge that macro outlook (Fed reserve data) was showing personal loan/consumer credit card demand had fallen sharply due to stimulus/pandemic. It was because after I got into the nitty gritty details of what separates UPST from its competitors reassured me of the business’s high probability of outperformance into Q2 2021 and beyond. I hope something similar can be shared for TDOC that we don’t know?