# Mass IT outage affects airlines, media and banks

**URL:** <https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233>\
**Category:** Macro Economic Trends and Risks\
**Created:** [July 19, 2024, 10:07am UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233 "2024-07-19T10:07:36Z")\
**Posts on this page:** 15\
**Page:** 2

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**Author:** ![jerryab2](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/jerryab2/32/3274_2.png) [@jerryab2](https://discussion.fool.com/u/jerryab2)\
**Post date:** [July 19, 2024, 10:30pm UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/21 "2024-07-19T22:30:57Z")

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> [@mschmit](#):
>
> You would think

think? ROFLMAO !!! as appropriate…

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**Author:** ![MarkR](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/markr/32/2011_2.png) [@MarkR](https://discussion.fool.com/u/MarkR)\
**Post date:** [July 19, 2024, 10:49pm UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/22 "2024-07-19T22:49:45Z")

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> [@DrBob2](#):
>
> Crowdstrike (CRWD) is down 10% in premarket trading.

Even after the close, the P/E is still somewhere over 500, so obviously the company is highly valued by its holders.

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**Author:** ![eldemonio](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/eldemonio/32/36963_2.png) [@eldemonio](https://discussion.fool.com/u/eldemonio)\
**Post date:** [July 19, 2024, 11:06pm UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/23 "2024-07-19T23:06:33Z")

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> [@mschmit](#):
>
> You would think that the standard procedure for doing updates would be to trickle them out to a few customers that know they are getting an update, before sending them out to all customers

Or…test the update on the operating system used by over 70% of people in the world prior to unleashing it on the masses.

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**Author:** ![captainccs](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/captainccs/32/3775_2.png) [@captainccs](https://discussion.fool.com/u/captainccs)\
**Post date:** [July 20, 2024, 8:37am UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/24 "2024-07-20T08:37:59Z")

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> [@mschmit](#):
>
> You would think that the standard procedure for doing updates would be to trickle them out to a few customers that know they are getting an update, before sending them out to all customers

Testing is the most difficult and expensive part of developing and deploying software. Even so, shift happens!

Remember Y2K, the Millennium bug? It was so publicized that it never happened. But there was another 2000 bug that was missed by some…

> To be a leap year, the year number must be divisible by four – except for end-of-century years, which must be divisible by 400. This means that the year 2000 was a leap year, although 1900 was not.

[Which years are leap years and can you have leap seconds? | Royal Museums Greenwich](https://www.rmg.co.uk/stories/topics/which-years-are-leap-years-can-you-have-leap-seconds#:~:text=To%20be%20a%20leap%20year,year%2C%20although%201900%20was%20not).

- Divisible by 4 = leap year, except
- Divisible by 100 = **not** a leap year, except
- Divisible by 400 = leap year ← **what some code missed**

Code that worked for years blew up. As I recall there were problems on 02/29/2000 with airline reservations but I can’t find anything about it on Google.

The Captain

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**Author:** ![Divitias](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/divitias/32/9302_2.png) [@Divitias](https://discussion.fool.com/u/Divitias)\
**Post date:** [July 20, 2024, 9:39am UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/25 "2024-07-20T09:39:38Z")

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We were warned:

[![](https://us1.discourse-cdn.com/motleyfoolfree/original/3X/4/e/4eff1c0df64c7d7d26ed4b373833a0a257876796.jpeg "Klaus Schwab: Cyberattack Worse than COVID-19 Crisis - Power Grid Down, Banking Offline") ](https://www.youtube.com/watch?v=0DKRvS-C04o)

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**Author:** ![Goofyhoofy](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/goofyhoofy/32/4721_2.png) [@Goofyhoofy](https://discussion.fool.com/u/Goofyhoofy)\
**Post date:** [July 21, 2024, 12:38pm UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/26 "2024-07-21T12:38:29Z")

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> [@DrBob2](#):
>
> This year will be an opportunity for other vendors to pick up business

Even better, it’s a terrific announcement to attract hackers, so … good show.

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**Author:** ![DrBob2](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/drbob2/32/3456_2.png) [@DrBob2](https://discussion.fool.com/u/DrBob2)\
**Post date:** [July 21, 2024, 12:46pm UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/27 "2024-07-21T12:46:44Z")

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> [@Goofyhoofy](#):
>
> Even better, it’s a terrific announcement to attract hackers

How would this attract hackers?

DB2

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**Author:** ![jerryab2](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/jerryab2/32/3274_2.png) [@jerryab2](https://discussion.fool.com/u/jerryab2)\
**Post date:** [July 21, 2024, 3:38pm UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/28 "2024-07-21T15:38:17Z")

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> [@DrBob2](#):
>
> How would this attract hackers?

Lots of fake “fix your computer” offers. Just pay $9.95 (or $99.95) to download a “do nothing” program that plants trojans, back doors, etc on the target computers.

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**Author:** ![MarkR](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/markr/32/2011_2.png) [@MarkR](https://discussion.fool.com/u/MarkR)\
**Post date:** [July 21, 2024, 3:53pm UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/29 "2024-07-21T15:53:47Z")

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> [@jerryab2](#):
>
> Lots of fake “fix your computer” offers. Just pay $9.95 (or $99.95) to download a “do nothing” program that plants trojans, back doors, etc on the target computers

I’m not sure, but didn’t this issue only affect commercially used PCs? Because Crowdstrike services, for the most part, are used by companies for their devices? But still, the whole publicity thing will definitely attract nefarious folks out to rip people off via their computer.

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**Author:** ![jerryab2](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/jerryab2/32/3274_2.png) [@jerryab2](https://discussion.fool.com/u/jerryab2)\
**Post date:** [July 21, 2024, 5:05pm UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/30 "2024-07-21T17:05:56Z")

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> [@MarkR](#):
>
> I’m not sure, but didn’t this issue only affect commercially used PCs?

What the online customer sees is “can’t connect”, “can’t reach”, and so on. Some they CAN reach, others they can not. They are clueless as to the reason, so some of them will pay to _supposedly_ be able to reach ALL of the online stuff they want to see.

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**Author:** ![DrBob2](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/drbob2/32/3456_2.png) [@DrBob2](https://discussion.fool.com/u/DrBob2)\
**Post date:** [July 31, 2024, 1:36pm UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/31 "2024-07-31T13:36:36Z")

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So, it this Microsoft stuff now a thing?

**Global disruption hits Microsoft’s 365 and Azure services**  
[https://www.msn.com/en-us/news/canada/microsoft-investigating-global-outage-issues-impacting-access-to-its-products/ar-BB1qTzP6](https://www.msn.com/en-us/news/canada/microsoft-investigating-global-outage-issues-impacting-access-to-its-products/ar-BB1qTzP6)  
Customers worldwide were unable to connect with Microsoft’s 365 services and its cloud platform on Tuesday, a problem the company says it is investigating and which has now been partly resolved.

DB2

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<div class="post-metadata">

**Author:** ![MarkR](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/markr/32/2011_2.png) [@MarkR](https://discussion.fool.com/u/MarkR)\
**Post date:** [July 31, 2024, 1:46pm UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/32 "2024-07-31T13:46:32Z")

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Delta is suing Crowdstrike for substantial damages. It’ll probably eventually be settled before it hits a courtroom.

> **[Delta hires David Boies to seek damages from CrowdStrike, Microsoft after outage](https://www.cnbc.com/2024/07/29/delta-hires-david-boies-to-seek-damages-from-crowdstrike-microsoft-.html)**
>
> Delta has hired prominent attorney David Boies to pursue potential damages from CrowdStrike and Microsoft after a mass outage earlier this month.

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**Author:** ![mschmit](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/mschmit/32/1404_2.png) [@mschmit](https://discussion.fool.com/u/mschmit)\
**Post date:** [July 31, 2024, 11:22pm UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/33 "2024-07-31T23:22:29Z")

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This probably depends a lot on how well the Crowdstrike license agreement was written (legally).  
Certainly Crowdstrike is at fault. But a lot of Delta’s losses (due to loss of business) was at least partially self inflicted. Anyone running an airline, of all businesses, should know that you don’t design a system that has a single point of failure. The “system” in question appears to be the database that assigns crews to the aircraft

Mike

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<div class="post-metadata">

**Author:** ![MarkR](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/markr/32/2011_2.png) [@MarkR](https://discussion.fool.com/u/MarkR)\
**Post date:** [August 1, 2024, 3:29am UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/34 "2024-08-01T03:29:57Z")

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> [@mschmit](#):
>
> This probably depends a lot on how well the Crowdstrike license agreement was written (legally).

That wouldn’t matter if it ever hits a courtroom. Boies would get up and say -

Boies: “Here is exhibit N, it is the contract signed between Crowdstrike and Delta, do you recognize it?”  
Crowdstrike CEO: “Yes, it is the contract”  
Boies: “Turn to page 73, midway down that page the salient point of what Crowdstrike is selling appears, can you read it to us”  
Crowdstrike CEO: “… our product will update itself on a regular basis to provide protection against intrusion or damage or disablement of your systems …”  
Boies: “So your contract explicitly says that your product will protect against disablement of Delta’s systems?”  
Crowdstrike CEO: “Yes, but …”  
Boies: “On July 19, 2024, did your product provide protection against disablement of Delta’s systems?”  
Crowdstrike CEO: “No …”  
Boies: “No further questions”

But it’ll very likely never reach the courtroom.

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**Author:** ![buynholdisdead](https://sea2.discourse-cdn.com/motleyfoolfree/user_avatar/discussion.fool.com/buynholdisdead/32/12874_2.png) [@buynholdisdead](https://discussion.fool.com/u/buynholdisdead)\
**Post date:** [August 1, 2024, 4:04am UTC](https://discussion.fool.com/t/mass-it-outage-affects-airlines-media-and-banks/107233/35 "2024-08-01T04:04:37Z")

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> [@MarkR](#):
>
> That wouldn’t matter if it ever hits a courtroom. Boies would get up and say -

it would if it was a bench trial.

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