Part of the problem, I have been told, and I am trying my best to remember the name, involves a company called “Corsap” or “Corsair.” “Cor”-something, anyway. It may be a company that has something to do with escrow (and embarrassingly I am not certain what escrow exactly is) and that makes payments on behalf of clients. Does this name sound familiar at all to any tax experts here and do you know the actual name of the company? That way I can do a search; these names do not bring up anything relevant.
Escrow accounts for property taxes generally are associated with a mortgage. In addition to the principal and interest payment, the mortgage servicer will collect money to pay for property taxes (and often, homeowner’s insurance). Until the payments for the taxes and insurance are due, the money is put aside in an escrow account. Some, but not all, states require that interest be paid on escrow accounts.
Not all mortgages have escrow accounts. Personally, whenever I get a mortgage, I prefer to not have escrow accounts, because I’ve seen problems with the correct amount of taxes being paid on time from escrow accounts. You may have to pay a little extra at closing if you opt for not having escrow accounts.
My guess is that the company you are trying to think of is CoreLogic - mortgage servicers often contract out to CoreLogic for managing property taxes and escrow accounts. That said, I would suggest starting with your mortgage company, presuming you have a mortgage. You are unlikely to be able to find a way to contact CoreLogic directly, since they probably work for your mortgage company.
Here’s a couple of different possibilities that I thought of: If your property taxes were delinquent, even if you didn’t have an escrow account, your mortgage company may have had stepped in to pay the taxes for you. Or if it appeared that you were delinquent because your property tax payments were given a grace period during the pandemic, but your mortgage company wasn’t aware of that, they may have paid the taxes, and then you also paid them, so now you’re ahead on your taxes. Because your mortgage company thought they had to step in to pay the taxes, they may have set an escrow account up for your mortgage, and if you are still paying them, too, that will compound the situation even more.