I’m just concerned that they may be paying more in taxes than they need to.
If they aren’t filing because they were told their income levels were so low they didn’t need to file, they shouldn’t be having any taxes withheld. If they truly don’t need to file because their income level is low enough, any taxes they had withheld should be refunded to them, BUT ONLY IF THEY FILE. If they had taxes withheld and didn’t file, they can still claim their refund as far back as tax year 2018 as long as they file the 2018 return before April 18, 2022.
AJ