Over the past 6 months I’ve seen a lot of places that I go to- the coffee shop in my office, the bakery I go to, and various fast food places adopt Square for payment. And it’s been great as a consumer experience, so easy to pay, don’t have to touch BPA coated receipts as they are emailed to me etc.
But it’s also kind of interesting to see the cashier confront me with a very public choice of what tip to make…for services that previously did not really have much of a tip choice, like a jar sitting out.
I suspect that these places have seen a surge in tipping because of Square, and perhaps that has helped adoption as cashiers/workers spread the word and pressure owners to move to this way of taking payment? I can’t prove it, and clearly there are other reasons to adopt it, but I really wonder…
What do you guys think?