This is from the Twilio conference call (which was euphoric, by the way):
One of the deals I am most excited over the last quarter was our second major Flex deal, this time with Shopify, a leading commerce company that I’m sure many of you know well, the power of Flex as the first contact at our application platform is truly redefining the contact center market, for the first time companies can build exactly what they need to support the specific requirements of their customer engagement, while taking advantage of global cloud scale at the same time. As a development centric company that is growing quickly Shopify needs both customization and scalability, they chose Twilio Flex because they wanted a contact center that would fit their business, instead of fitting their business to the software.
Interesting coincidence for our board.
Saul