Walmart has introduced Upstream Facility Services, bringing the in-house maintenance expertise that supports thousands of Walmart and Sam’s Club stores to companies across the country. Upstream, which currently focuses on HVAC, refrigeration, general maintenance, electrical and plumbing, is designed for businesses operating across distributed, multi-location footprints.
The Upstream maintenance model combines urgent repairs, preventive maintenance and predictive service. With technicians positioned near many customer locations, the Upstream business is designed to respond quickly while helping customers reduce downtime, avoid repeat issues and extend asset life.
Service is provided by Walmart trained techs rather than third party contractors.
So Walmart expands the number of techs maintaining their stores to now include service contracts with outside firms.