On a day the stock price is down around 8% at the time of writing, I decided to read up to see what Zoom has been up to in recent weeks.
I came across this blog from last week on their website:
https://blog.zoom.us/filters-reactions-lighting-features-zoo…
This describes some new features:
Filters
Lighting Adjustment
Emoji Reactions
Background noise suppression
Slides as Virtual Background
While none of this seems particularly ground-breaking in itself, in my opinion it highlights the need for Zoom to continually innovate, take on board customer feedback and improve its product as a ‘customer first’ service. That way it can maintain its advantage and be the product of choice.
Perhaps this is an example of them doing so - I personally like the slides as a virtual background feature, and can see that being a useful feature in presentations. And I could certainly recommend the noise suppression for some colleagues I imagine these features will only be refined and improved over time.
Zoom is my top holding, because above all I believe in the future for the company and their part to play in the ‘work from home’ shift. In spite of this, I normally keep the video off on work calls myself. Features like this could encourage me to start using the actual video more (and perhaps there are many others out there who feel similarly).
Thought some might be interested in reading.