Amazon Music Unlimited

I think a few here own Amazon. I put this post on some of the Amazon boards of the paid services.

The other day when AWS went down, I lost music on my Amazon Echo. When I saw AWS was back up, the music still wouldn’t play. I called Amazon and I was told just to wait and the music should be back within a few hours.

I waited and waited and still, no music.

I called again to Amazon and the simple suggestion was to power reboot the Echo and the Dot. I did so and voila, music was back.

Cool.

The next day, I received an email saying something like welcome back to Amazon Music Unlimited.

Hmm, I’ve never signed up for this.

I called Amazon again and it took awhile, but I was then told I had been given one free month of Amazon Music Unlimited. However, at the end of the month I’d have to cancel or I would get charged for the next month.

I appreciated the free month, but I didn’t like being signed up where if I didn’t cancel, I’d get charged. I told the customer service person such.

Today, another email arrived. This one thanked me for being a valued Amazon Music patron and so they were giving me 6 months free of Amazon Music Unlimited. The cool thing is, at the end of 6 months, unless I sign up for Unlimited, they will automatically revert me back to the basic Amazon Music service.

Thank you, Amazon.

Fool on,

mazske

Long AMZN

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But it seems like if you hadn’t complained, and maybe didn’t even notice, you would have ended up paying for a subscription for something you never asked for.