I think a few here own Amazon. I put this post on some of the Amazon boards of the paid services.
The other day when AWS went down, I lost music on my Amazon Echo. When I saw AWS was back up, the music still wouldn’t play. I called Amazon and I was told just to wait and the music should be back within a few hours.
I waited and waited and still, no music.
I called again to Amazon and the simple suggestion was to power reboot the Echo and the Dot. I did so and voila, music was back.
The next day, I received an email saying something like welcome back to Amazon Music Unlimited.
Hmm, I’ve never signed up for this.
I called Amazon again and it took awhile, but I was then told I had been given one free month of Amazon Music Unlimited. However, at the end of the month I’d have to cancel or I would get charged for the next month.
I appreciated the free month, but I didn’t like being signed up where if I didn’t cancel, I’d get charged. I told the customer service person such.
Today, another email arrived. This one thanked me for being a valued Amazon Music patron and so they were giving me 6 months free of Amazon Music Unlimited. The cool thing is, at the end of 6 months, unless I sign up for Unlimited, they will automatically revert me back to the basic Amazon Music service.
Thank you, Amazon.