I can only hope that one good side effect of the car chip shortage is that it will result in the fixing of the terrible dealership structure that makes buying a car a dreaded task for most people.
As discussed on this page only a few days ago, Ford and Mercedes management both say they want to move to a mail-order model. And what happens when something goes wrong? You can’t get your hands on someone in authority to make it right. You would be arguing over the phone, or by e-mail. Ever try that? Ever get anywhere, when you can’t reach out and strangle the person on the other side of the conversation? A POTUS who was pushing for health insurance reform talked about his mom, being treated for cancer, arguing over the phone from her hospital bed, with the insurance company that was stonewalling her. And, in today’s environment, don’t expect “big gummit” to come to your rescue against a “JC” with a profit motive.
It’s actually giving the market a taste of the future when the ugly structure will change.
Full Price, is a fair price every time.
Fat fat fatter margins for the retailer.
This indeed is a preview of the market structure being “fixed” - only - it’ll be less service options and it’ll be more like calling the 1-800 number of a Big Box – mind you it won’t get that good for some time to come.