My notes from NET Q4 FY22 earnings call that concluded a moment ago
Analyst Q/A and Off-Script Comments By CEO & CFO
02/09/2023
Matthew Princer, CEO
Thomas Seifert, CFO
NET anticipates being positive FCF for all of FY 2023.
DBNRR at 122% down from 124%: Not experiencing churn, but less net expansion and pay as you go customers and customers not spending as much as in previous customers. They anticipate returning to 130% DBNRR when the macro subsides.
RPO came in at $907M, which is a 9% sequential growth rate and 40% y/y.
As data localization and data residency becomes law in many places, the NET data localization solution is becoming more and more attractive to customers.
NET received Fedramp certification on all their products. They just received a $7M federal contract. Federal is just a 3% portion of their revenue, so they are excited to expand their revenue in federal contracts.
Longer sales cycles, pressuring revenue growth across the tech/software industry including at NET, but they are confident in their ability to continue to scale their business and specifically to continue to scale their FCF in the quarters to come.
AI companies need to find out where It’s most cost effective to operate. AI companies use R2 as the natural neutral place to store their training data. This is a use case they didn’t anticipate and see this taking off in a significant way in the long term rather than in the short term.
NET’s strategic goal of $5B in annual revenue in the next 5 years remains on track.
NET can scale up or scale down to adjust to macro as they successfully demonstrated this quarter.
In 2022, NET started slowing their pace of hiring so they didn’t get over their skis.
Company took actions to decrease operating costs in Q4, in anticipation of macro pressures.
Despite a notable improvement in their pipeline, they anticipate simplifying how they operate and are modifying their go to market strategy, however they have not included these changes in their guidance.
Next innovation week is in March, where they’ll be focusing on security.
Q Conservatism of 37% revenue growth.
A Trying to be prudent and thoughtful of how they think of the future as they put forward their guidance. They did not anticipate that macro will get better in their guidance. (sjo here: I take this to mean, it can only get better). Work on what they can control.
Q Win rates in enterprise grade customers in zero trust base.
A Making sure customers who are in the market for zero trust, know they provide this. When they’re in these deals, they win these very often. NET’s challenge now is how in this space do they increase their awareness. When they’re competing for this, they have a very high win rate.
Q AI use cases. How does the revenue opportunities for these customers ramp with your subscription model vs. if it were a useage based model.
A There really aren’t that many AI companies yet. However, in the cluster of AI companies, they have a different use case that’s more likely to use foreward leaning technology to get as much as possible out of it. AI training sets with big clumps of data – R2 and workers products are a way they can access R2’s neutral position of R2 and use it across multiple different clouds. As AI data sets get larger, they (NET) anticipates they’ll be able to grow revenue with them.
Q How much AI revenue is baked into guidance?
A Very little if any AI revenue is baked into guidance.
Q Commentary re: R2 and the challenging sales environment. Decline in Operating income in the quarter.
A Happy with the ramps of the new products. NET stacking S-Curves one after another with each of their products. Products are maturing at a rate that continues to keep them very excited. Trade-offs around DNR, how they did cash collections and converting customers to pay up front. They want to optimize and collect cash up front as much as possible. As new products come online, it will be positive. Remember that DNR will not show up in their numbers until 12 months after their product has been in the market.
Q Shopify speeding up their storefront based on NET’s Workers product.
A SHOP has been a terrific customer for NET. To turbocharge Workers w/ customers who have an ecosystem that can be optimized using developers. Incredible to get more customers with engineering teams like at SHOP, they’re excited about what NET’s products can do to help them.
Q Area 1
A Area 1 was not included in the numbers. If NET can get customers to migrate to email security portfolio, the customer can do so with one simple click, once it’s been done, then they can upsell the customer and expand NET’s offerings with the customer.
Q Barriers to entry (competitors) for NET and your top priorities to grow the business. How difficult is it to provide the services that you do.
A NET is fundamentally a network. As NET expands and adds a data center in St. Louis or other locations internationally, it drives down their cost to deliver their service. Lot of customers who switch from ZS to NET, say speed of NET is great. Adding locations allows NET to scale more efficiently. Very difficult to replicate what NET has done. All of NET’s products rely on their network. They experience significant improvements due to the networking effect, using security bundle improves their (NET’s) security, which catalyzes the network effect and everyone wins.
Q Will $7M fed deal be recognized in the next 5 years? What may be down the road?
A No expansion baked into the deal and NET’s guidance. Not linear over the contract period. For modeling purposes, a ratable disbursing over the 5 years is a good assumption.
Q Increase in resellers of NET.
A Both traditional retailers and resellers of NET are helping to unlock future wins as they go forward. Net is well-positioned to help their partners help their customers.
Q How many coders are currently working on your platform?
A 1 million developers working on Cloudflare Workers. Partnerships w/ SHOPify who have their own developers in-house really facilitates this. It scales beautifully on Cloudflare Workers. Seeing more sophisticated applications doing this w/ NET’s Workers.
Q Magnitude of pricing lever in 2023.
A NET was hesitant to raise pricing, as NET is fundamentally infrastructure and they want to be reliable. If customers pay up front, they can keep the same pricing structure. If they pay as they go, the price increased. Pleasantly surprised that NET’s customers have said that NET has added so much value that they were happy to pay up-front. Went from $20 to $25 price increase and did not see elevated churn.
This is more of a tailwind to cashflow than a tailwind to revenue, as most customers have opted to pay up-front.
Q Public sector business. What held you back up to now? Expanding Sales and Marketing.
A Federal business is a very local business. NET has made great progress both in Europe and in the US. Hesitant to give a specific growth number, however they are very excited about this opportunity.
sjo