Same thing happened to me at the pump seal company.
First, this is the type of seal that was the company’s bread and butter product:
The dark grey face is known as the “insert” made of carbon. It is a maintenance part as it takes almost all the wear. The light colored ring that mates with it is known as the “seal ring”, made, typically, of tungsten carbide. To maintain the seal, the pusher assembly behind the seal ring, typically 316 stainless, is cleaned, the set screws and “O” rings (standard sizes from Parker Hannifin) replaced. The face of the seal ring is lapped. The carbon insert is replaced.
OK, know that you know what I’m talking about…
One day, in 79, the sales manager gave a presentation about their new “pre-engineered” seal line. The idea was to have a quick and dirty seal package that was available off the shelf, so a customer could get a seal out of the plant in Kalamazoo, without the usual 8-12 week wait for a made to order seal.
By the end of the presentation, I had an idea. After the meeting broke up, I walked up to the sales manager and said “we already have inserts on the shelf for all the common sizes of Goulds and Duriron pumps. The common Worthington, I-R, TRW Mission, and other pumps, have the same (banned word on the fool, but its the round piece that rotates) sizes, only the stuffing box dimensions vary. If an insert holder is made, to pilot on the stuffing box, instead of having the insert itself pilot on the box, then the Goulds and Durion inserts, and complete seals, that are already on the shelf, can be adapted to all the other brands of pumps, and reduce inventory SKUs, saving the company a stack of money.” I got the typical sort of “JC” brush off “You don’t know what I know”, or “you don’t understand what I understand”, with no attempt to say what that is that I did not know or understand. Message received “shut up and work, only honchos are allowed to have ideas”. Thus ended my attempts to make a contribution to the company outside of my narrow job description.
A year later, a new “sales letter” was circulated through the company, announcing a “great new innovation in the pre-engineered seal line”. It was exactly what I had proposed, a year earlier. Was there any acknowledgement of my making a contribution? Of course not. I didn’t bother reminding the sales manager that he had gotten that idea from me, or how he had blown me off. Lesson learned.
Every job I had, over a near 35 year span, could have been interesting and satisfying, but the “JCs” crushed every bit of satisfaction out of the job, and turned it into an ordeal.
That sales manager made it to CEO of the company in the 90s. But, when the company was folded into Flowserve, he was not invited to move to Flowserve HQ in Houston. He was invited to use the “out” door.
Steve