Fastly and Pivotal Software, a Lesson
Do any of you remember Pivotal Software, that we were interested in (and invested in briefly) a few years ago? They were a division of Dell and VMware, and were spun off with a lot of hoopla. The story, as I remember was that the subscription business was growing rapidly, but was hidden. They had a lot of huge customers (like Ford, that had been handed to them by Dell when they were a division). We had a lot of hope for them at first. But then it became clear that they couldn’t add many new customers.
We made excuses for them at first, but then got out. VMware took them back in house last December at a fraction of the price that we got out at.
What reminds me of them is Fastly’s inability to add new enterprise customers. Last quarter they added roughly 2 new enterprise customers per month net, while Cloudflare was adding 27 enterprise customers per month!!! We made excuses for Fastly too.
I think that a lot of discussion of Fastly is getting lost in the details and missing the big picture. Fastly wasn’t growing 62% last quarter. They were hardly growing at all. They grew their number of customers by 2% sequentially! What happened was that their existing customers had a one-time usage blip, which even Fastly said wouldn’t be repeated. But we didn’t listen. This quarter revenue will be DOWN sequentially! But people are still saying “Oh, but it’s up from two quarters ago.” Big deal.
Nobody can grow 60% a year if they are growing enterprise customers 2% per quarter sequentially! Especially when enterprise customers are their business… providing 88% of their total revenue!!!
Best,
Saul