Class actions coming, but this man managed on his own:
It’s an issue that can drive electric vehicle owners round the bend – how far can they travel on a fully charged battery?
More to the point, what recourse is there if it doesn’t perform as well as expected?
Now drivers have a new champion in the form of Scots motorist Sean Ross.
The 31-year-old was so disgruntled with the range of his Audi E-Tron he took the matter to the Financial Ombudsman – and won.
In a victory that could open the door for similar complaints, Mr Ross was given his deposit back by way of compensation and allowed to return the car.
I know you don’t like to read your own links but you should start. To quote:
‘There have been repairs carried out. And Mr Ross says there’s still fault codes present.
‘He’s also supplied evidence that some of those faults may affect range and/or performance.
I don’t think a reasonable person would have expected those sorts of faults given the car [was around] two years old when it was supplied, and it had only covered around 23,600 miles and it cost more than £41,000.’
So the guy purchased a used car that had repairs yet still had fault codes when he purchased it. The article doesn’t make clear as to whether he knew of those faults at the time of purchase but the verbiage certainly seems to suggest that.
Regardless, you are not going to get a class action suit from a single used car dealership that either failed to disclose or in a situation where the buyer should have have known that fault codes might reduce range.
You try WAY too hard to find EV drama in every EV story. It is rather tedious.
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It’s a pretty simple story:
Based on information provided, he expected to get around 150 miles on a full charge.
But within two days he complained he wasn’t getting that sort of range.
More on this:
I wouldn’t buy a new EV and wouldn’t have a used one given to me!
We are ALL well aware of this by now.
You really don’t need to tell us yet again next week with another story you did not read or comprehend.
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He should have bought a new one, they do up to 329 miles on a charge according to Audi’s UK site 
They told him 150 mile range and it did about 110 miles. Simple as that.