Obviously, I wasn’t there. I don’t know what the technician did, or didn’t do. I can only speak about my experiences with MRI (yes…I’ve had probably 10 of them).
No family is allowed past the waiting room. Not even as far as the lockers, which they have for patients to put all their belongings (often -but not always- having to strip everything and change into a gown). Even though the records show I’ve had several MRIs, they always ask about metal implants or devices.
That this guy was even in a place that he could hear/see the MRI room is weird. The facility I usually go to has at least two doors between the waiting room (where family must stay) and the MRI area and lockers. Then there’s the door to the actual MRI room. If I were to need assistance, there are techs that will do it. Which sometimes I do if it’s a longer scan with and without contrast (i.e. they do it twice). Longs scans of about 30 minutes seem to make me dizzy. Don’t know why. Ten minutes is no problem.