I owned an insurance agency for 24 years and sold to a national company in 2009. In 2007 we started telecommuting our personal lines staff 1 day a week, and they loved it. After our purchase the national company brought our staff back in their office and were not willing to let employees work from home. Fast forward to 2020, pre-covid, that same company is now letting the majority of their staff work from home, plus they renegotiated their lease and gave up a complete floor of a large commercial building because it saved them so much money and they didn’t need the space. They were actually set up well to handle this pandemic because so many of their staff already worked from home. epm
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