After reading an earlier post by TMFCheesehead about Datadog (DDOG), I noticed that the Crowdstrike (CRWD) Q4 report emphasized the number of customers using multiple modules:
Here is the relevant part of the DDOG post:
The key number from Datadog’s earnings that I want to highlight: customers using multiple products. This – more than anything – is the most important to me. It marries together two things:
Optionality: This is like the offense. The ability to find new ways to fulfill one’s mission. In this sense, with new products.
Moat: This is the defense. Via both high switching-costs and network effects, using more products means that switching away becomes more painful.
https://discussion.fool.com/ddog-numbers-35069281.aspx
Now for CRWD:
In addition to the growth in new subscription customers, CrowdStrike noted in their Recent Highlights section that those customers are adopting more modules.
Just two years ago, CrowdStrike’s subscription customers that have adopted five or more cloud modules increased to 33% as of January 31, 2020
https://ir.crowdstrike.com/node/7306/pdf
Last year, CrowdStrike’s subscription customers that have adopted four or more modules, five or more modules and six or more modules increased to 63%, 47%, and 24%, respectively, as of January 31, 2021.
https://ir.crowdstrike.com/static-files/b1731403-3e5d-45b7-9…
This year, CrowdStrike’s subscription customers that have adopted four or more modules, five or more modules and six or more modules increased to 69%, 57%, and 34%, respectively, as of January 31, 2022.
https://ir.crowdstrike.com/news-releases/news-release-detail…
Just two years ago, only 1/3 of their customers adopted five or more modules; now well over half do. This suggests strong customer satisfaction and should make CrowdStrike more sticky with customers.
I would encourage anyone following CRWD to read the earlier posts by ronjonb and Chris which they link in the previous posts in this thread. Back in January, I wanted to increase my Zscaler (ZS) and SentinelOne (S) positions and debated whether to sell a significant percentage of CRWD to do so. In part b/c of their posts, I only trimmed CRWD from ~8% to ~6% and sold out of Amplitude (AMPL) and sold some shares of companies not discussed on this board so I could boost my positions in ZS and S.
All the best,
Raymond