I don’t think it stops there. It would be even cheaper to train an AI bot to design and deliver a hyper-realistic avatar tailored to the customer that’s as appealing and charming as a bartender on “Cheers”.
AI: How employers use automation to make our jobs worse - Vox
It would be nice to have a personable AI bot to negotiate our interactions with for-profit health insurers, but of course the business model is to make access to care as frustrating and unpleasant as possible.
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