Information Dissemination

Cajunblazer01 -

Thanks for your comments. I’m not Motley Fool higher management, but I was a contributor on the tax law video segment, so let me try to respond to that limited point.

I appreciate the feedback regarding the video. It’s a good reminder to me to try to stay focused. I try to make the videos fun because some viewers like that, but it’s a balancing act to make sure I maximize the value of our viewers’ time.

It’s eye-opening to me to learn that the transcripts weren’t much more accessible to you. Like you, I find watching video to be less efficient than reading, but I always figured the transcript would be good enough. Now that I think about it, though, I can see how all the conversational stuff doesn’t translate well to transcripts either.

I’ll only say that much of the tax and other personal finance content from that video is also available in various regular Fool.com articles on the free site. Nevertheless, I understand making a viewer do an extra search isn’t the best possible customer experience.

Thanks again for taking the time to reach out.

best,
dan (TMF Galagan)

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