Installing Turbo Tax updates fails

Hi,
I just installed Turbo Tax 2022 on my desktop computer and it always needs to download and install any updates to tax forms and the program. I’ve done that every year for many years, including on this computer.
This time it will not install the updates. It gives a failure message every time. I did the suggestions of turning off my virus program and also restarting the computer. Nothing helps.
But it installs without fail and right away on my laptop.
Any ideas on why it doesn’t like my desktop computer?
Both have Windows 10.
Thanks,
Rick

I uninstalled TT, reinstalled it, turned off the virus protection, and it works now.

3 Likes

Rick, that is exactly what I was going to suggest - the uninstall reinstall. The virus protection shouldn’t interfere with your TT app. Way to go…doc

Security software and TurboTax (intuit.com)