New announcement. This is from my notes, greatly shortened and paraphrased.
Oct 2021 - Launched the all-new Lightspeed Restaurant, a unified hospitality commerce and point-of-sale platform.
• The solution brings together an innovative POS, contactless integrated payments, online ordering, advanced inventory, and analytics to create a powerful hospitality platform for running an efficient restaurant.
• “After years of strategically bringing together the best talent and technology in the hospitality industry, we’re excited to bring this long-awaited solution to the US and Canada after a successful launch in Europe last quarter.”
• The platform is now available in North America in a phased rollout.
Dining out in the US and Canada is on the rise again, but business needs have fundamentally changed. Through strategic global acquisitions, we have combined the power of acquisitions with new solutions and modules, to simplify processes and enable merchants to build thriving businesses for the future. This best-in-class solution built through years of strategic investments and innovation, brings together an innovative POS, contactless integrated payments, online ordering, advanced inventory, and analytics to create a powerful hospitality platform for running a smarter, more efficient restaurant.
“Digital adoption has been an important lifeline for restaurants and it’s clear there are greater efficiencies to be realized with new technology. Lightspeed Restaurant was built to meet these challenges by putting new data into the hands of independent restaurateurs to help them make smarter decisions about their business.”
Lightspeed Restaurant’s Key Merchant Resources Include:
• Best-in-class Analytics and Reporting
Lightspeed Restaurant tells operators what brings their customers back, who their best servers are and why, and makes them feel like they’re on the floor every day even if they manage several locations.
• Data at your Fingertips
Restaurant owners, chefs and managers receive a daily email detailing everything they need to know before doors open, and a shift prep email detailing reservations, VIP guests, and notes for the service ahead.
• Comprehensive Inventory
Track and automate inventory without breaking the bank. Know exactly how much product was sold, how much is still on hand, and how much is needed from a supplier for the next order.
Optimized by years of user testing, Lightspeed Restaurant is easy to use and train on, key for hiring and retaining new staff and running smoother shifts.
• Contactless ordering and payments with Order Anywhere, which is fully integrated with Lightspeed Restaurant, and provides contactless ordering and payments for dine-in, and commission-free ordering for takeout, with the flexibility to either pre-pay online or pay at pick up (and avoid fees from 3rd party ordering).
"The difference with Lightspeed Restaurant is the accuracy of information. When everything is on the same system and fully integrated, everything flows better. With POS, analytics, and inventory all under the Lightspeed umbrella, that’s the dream. "
In a recent study, 90% of US hospitality merchants credit the adoption of technology to their survival and 50% are looking for technology to help automate tasks – a key requirement for a short-staffed industry.
“The quality of service and product really has an impact on the quality of my life. A lot of people go into gastronomy out of passion and the less they have to worry about, the better. I really feel that Lightspeed is helping people get on with their businesses, and making a practical effect on their day-to-day life.”