The last few months, my computer will suddenly become very sluggish or even freeeze up. It appears the problem is coming from Nord VPN which I keep running. I found if I restart the computer and open the diagnotics of Nord VPN and do a “network flush” and then reset the app, my computer will run fine. So did Nord to something to change their program? I’m ready to search for another VPN.
Is it the connection to the internet is sluggish or is your computer sluggish even when not connected?
Andy
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Only when connected to the internet and when Nord has been running for awhile.
I would check my settings(I should have been more clear so editing) In NordVPN (done with editing) and see if there is anything on there about keeping logs without clearing out. It sounds like it is counting up and the buffer gets full. Then when you reset it clears out the buffer. I have expressVPN and have it set to automatically handle my protocol. Also I have sharing of my crashreport turned off so it doesn’t go back to expressVPN. I wouldn’t send any information back because that could possibly slow you down.
Andy
1 Like
I’m not sure this is worth anything, but on my Windows system I get the clearest idea of what is hogging the system by running Task Manager / Processes and sorting descending on Power usage. Of course you can sort on any column.
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I’m not sure this is worth anything, but on my Windows system I get the clearest idea of what is hogging the system by running Task Manager / Processes and sorting descending on Power usage . Of course you can sort on any column
Power usage? I didn’t even know that info was available as a column value! It wasn’t shown by default on my Windows 11 Home laptop, but I enabled it. Thanks for that technical tidbit.
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If this is a new development & you have been using the same VPN software for a while, I would probably delete the current software and download a fresh copy. Files can become corrupted or be less than perfectly happy with an OS update.
I have never used a VPN, so my comments are really shots in the dark general trouble shooting.
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Thanx for taking the time to reply. Under Processes, I did not see a column labeled “Power usage” so I assume you mean the one labled CPU. The task that is at the top of that list is “ITS Component”. I do not know what that is. I tried a few searches for that term and came up with nothing. I have no idea if it is something I can hit “End Task” on or not. The second highest on the list is “Antimalware Service Excecutable” which I am sure is a Windows 11 thing that I should keep. Any idea about the ITS Component thing? Thanks again.
Thanks for responding. That is a good idea, to delete it and re-load it, start over again…which I am doing.
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Right-clicking on the column heading line will display more/all columns availble. Simply check a box for the columns you want displayed.
George
Thank you again sir. I now have the “Power Usage” column up and displaying. And at the top of the list is the ITS Component task. It is the only task showing Very High usage. And I still have no idea what it is.
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By clicking on a few things, ITS Component appears to be a Lenovo application. My computer is a Lenovo. But I still have no idea what it does, and what the consequences might be if I shut it down.
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It’s (sorry, couldn’t resist:) I also have a Lenovo - ThinkPad and TaskManager displays Processor Name “Lenovo ITS Service” Read all about it here:
George
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I forgot to add on my Lenovo the “Power Usage” columns display “Very low”. My cursory take it is trying to keep your Lenovo cool and you might want to check if the driver is up to date and the power options are good.
George
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Thanks much. If you’re around Reno or Portland OR or Sacramento, or Brooklyn, let me know, I’ll buy you a beverage when I’m in the area. (Will be in Brooklyn the last week of this month).
I’ve been using PIA for many years without any problems. Its cost effective as they are always running sales. It runs constantly on my iphone, Surface Pro and my desktop all for the same low price. One thing it does is connects to the fastest server available if you set it on automatic…doc