Last week I was looking at TWLO’s services for a new research project where I want to use SMS. I have previously used SendGrid and downloaded a white paper from TWLO’s site with some information about using SMS. A few days later, I received an email from a salesperson who wanted to schedule a 15-minute chat. Today, I received a call from that same person, who was very nice and answered all the questions I had about the service. Once I get around to the project, there is no doubt I will use them as I already have a connection established.
I thought this was pretty solid work. I am by no means an enterprise and have spent < $1,000.00 on SendGrid services. TWLO is committed to expanding its user base, even among the small users.