https://www.statnews.com/2022/01/05/telehealth-automation-tr…
**Chatbots, surveys, and texts: Telehealth companies cut costs by reimagining the front desk**
**By Mohana Ravindranath, Stat, Jan. 5, 2022**
**Telehealth companies struggling to stand out in a crowded virtual care market are increasingly leaning on chatbots, online questionnaires, and automated follow-ups to triage patients and trim costs, letting them care for more patients for less money...** [end quote]
Many telehealth companies aren’t profitable yet. Using AI to provide a large part of the visit can save valuable live doctor time.
Wendy