We have a fairly old, high-efficiency top-loading LG washer. On Monday morning, it stopped draining and threw an “OE” error – failure to drain. Google searches indicated it was likely either a filter, the pump, or something obstructing the drain line. Unfortunately, it turned out to be the pump, and not just an obstruction, but an actual dead pump. Of course that’s what it would turn out to be, because everything else would have been free to fix, and this one wasn’t.
So I found the part number and went looking for replacement pumps. Talk about a sketchy minefield. Legitimate parts sales channels - work on your Search Engine Optimization! The number of places that popped to the top of the search results but either didn’t have a match or promised to have a match but either the image or the description made no sense given the part I was looking for was insane.
Finally, I found a third-party seller through the Walmart app that had a picture that matched the description and indicated it was an OEM part. Best of all, it was only $5 more expensive than the sketchy Amazon third party seller that promised OEM compatible but had a picture that didn’t even come close to matching the layout of the original. So I ordered it from the Walmart app.
It arrived today. And sure enough, it sure looks and was labeled like the original part. After work, I put it in place of the old pump and reassembled all the parts I had to take apart to get to it. I threw a bucket of water in to test the drain & pump action, and it worked! I’m now running the first load of laundry in it since the repair. It has gone through the wash cycle and drained before the rinse cycle, and it seems to be working perfectly!
Total cost, $96.23. Probably less than half the price of a professional repair, and in likely around the same amount of elapsed time as well.
Regards,
-Chuck
Home Fool