How do I start an online chat with Amazon customer service?

A month or two ago, I was able to eventually navigate Amazon’s labyrinthine customer support menus to find an online chat option. I saved what I thought was a direct link to it ( but this no longer seems to ever provide me with the chat option. Is chatting online with Amazon now impossible?

EDIT: never mind - after clicking “help with something else” a few times, I finally found it by clicking “I need more help” from here: