I have a perfectly fine Apple TV HD model A1625 from 5+ years ago. As of the latest update to tvOS, I can no longer use the touch pad on the remote to rewind or fast forward in real time. Nor can I just click on the left or right side of it to skip back or forward 10 seconds like I could do before the update.
Also, the “x-ray” feature seems to no longer be there for any video offered.
I can’t find anything about these issue. Anyone else seeing the same problems?
Hmm, haven’t been using the physical AppleTV brick for quite a while, other than showing photos on the big screen from my Mac mini, Photos folders, for relatives who stop by… Just use the AppleTV+ App on the LG TV for various movies, series… So, sorry, can’t be of any help… Maybe check Apple’s Discussion areas?
It can’t hurt to try the Universal Fix; unplug it for a bit, then see what happens after you bring it back up.
And maybe check the battery in the remote? For that matter, pull the battery and put it back to force the remote to restart.
I should have clarified that this is specifically with the Amazon Prime Video app running on tvOS on Apple TV HD. And I’m honestly now not sure whether it was a recent tvOS update or an Amazon Prime Video app update. So, ultimately, I should probably be complaining about this on the Amazon board!
Sorry about that…
Hmm, didn’t know there was one in here, can’t find it, so far… ??
Are there actual boards, or just “tags”? Try this:
Aye, that worked, added it to my ‘Tags’ just in case something pops up… Thanks!