Top 10 Strategic Technology Trends for 2020: A Gartner Trend Insight Report
This is a long report and you have to give contact details to get it. I have only read the Key Findings and Recommendations parts.
* Strategic technology trends have significant potential to create and respond to disruption and to power both transformation and optimization initiatives.
* Artificial intelligence (AI) is a foundational catalyst for advanced process automation and human augmentation and engagement.
* Physical environments including factories, offices and cities will become “smart spaces” within which people will interact through multiple touchpoints and sensory channels for an increasingly ambient experience.
* Dealing with privacy, digital ethics and security challenges generated by AI, the Internet of Things (IoT)/edge, and other evolving technologies will become critical to maintain trust and avoid legal entanglements.
They identify 10 Strategic Technology Trends for 2020, divided into People-centric and Smart Spaces categories. The former are not clear by the names, but involve automation, different ways to experience things, democratization, augmentation of people, and information transparency and traceability. The later are about the Cloud and Edge computing, automation, blockchain, and AI security.