I just received a notification from SeekingAlpha stating that Zoom and ServiceNow have formed a partnership in which ServiceNow’s platform will support Zoom Phone. The announcement also states that ServiceNow will replace its legacy system with Zoom Phone. Here is the link -
My company is a customer of ServiceNow, but still refuses to allow the use of Zoom. ServiceNow is a wonderful platform and has made ordering anything IT related 10x easier. In my opinion, this is a big step in the right direction for Zoom as I believe it could significantly increase the potential that Zoom Phone is adopted by large enterprises.
ServiceNow has hundreds of large enterprise customers, this opens up a big door for Zoom Phone, in my opinion. Who knows, moves like these could also spur action at companies like mine to allow the use of Zoom. This is a great partnership of two great businesses.
Long ZM & NOW