What a three-day blitz by Zoom!!!

What a three-day Blitz by Zoom!!!

May 5th - Zoom acquires Keybase
May 6th - Zoom re-approved by the NY City School District
May 7th - Zoom approved by the NY State Attorney Gen who was investigating it.

Talking about improving your image! I just googled ‘What is the largest school district in the country?’ and here’s what I got: New York City Department Of Education is the largest school district in the United States. Putting all this together it’s going to be much harder for smaller school districts to hold out against their teachers and students who want to go back to Zoom. JMHO.

Here are my own pared down and edited copies of the news releases:

May 5, 2020 - Zoom acquires Keybase

Announces goal of developing the most broadly used enterprise end-to-end encryption offering.

We are proud to announce the acquisition of Keybase, another milestone in Zoom’s 90-day plan to further strengthen the security of our video communications platform. Since its launch in 2014, Keybase’s team of exceptional engineers has built a secure messaging and file-sharing service leveraging their deep encryption and security expertise.

We are excited to integrate Keybase’s team into the Zoom family to help us build end-to-end encryption that can reach current Zoom scalability.

We believe this will provide equivalent or better security than existing consumer end-to-end encrypted messaging platforms, but with the video quality and scale that has made Zoom the choice of over 300 million daily meeting participants, including those at some of the world’s largest enterprises.

May 6, 2020 – NYC Dept of Ed re-approved Zoom after having banned it in April

• New York City schools are once again allowed to use Zoom for online learning.
• Zoom made several fixes to address the NYC Dept of Ed’s concerns about privacy and security for students and teachers using the tool.
• Schools and students will now have access to Zoom through a central NYC Dept of Ed account with the necessary privacy and security features automatically enabled, according to a letter from Chancellor Richard A. Carranza to families.
• Zoom worked with the School District to set up a comprehensive district-wide plan and address the district’s concerns.

Zoom agreed to make some changes to address the city’s concerns about privacy and security for students and teachers using the tool.

Schools and students will now have access to a central NYC Department of Education Zoom account with specific data encryption and storage settings that the district requested Zoom implement for all its users.

“Our new agreement with Zoom will give your children another way to connect with their schools, teachers and school staff. We are excited to be able to have another safe and secure option for school communities to use during this unprecedented time,” the Superintendent said in a letter.

There are also new settings to make sure only approved participants and guests can join virtual classrooms, as well as additional controls over each meeting for hosts. Those settings seem designed to discourage “Zoombombing.”

New York City schools started remote learning on March 23, with many teachers turning to Zoom because it was simple to set up and start using. Zoom lifted the 40 minute time limit for K-12 schools in countries affected by the pandemic beginning in early March.

After Zoom was banned, the department directed teachers to use alternative tools like Microsoft Teams and Google Classroom. However, not all were happy about this move: It disrupted the learning process, as teachers had to figure out a brand-new tool while already under the pressures of shifting to remote education.

Schools can continue using Google Classroom or Microsoft Teams if they prefer. Some teachers posted on Twitter to say they were happy to be able to use Zoom again.

May 7, 2020 – NY State Attorney General reached agreement with Zoom

New York Attorney General Letitia James today announced an agreement with Zoom that will provide security protections for more than 200 million users on the platform. New security measures are being put in place to support and protect consumers, students, schools, governments, religious institutions, and private companies using the application for work, education, prayer, and socializing.

After the outbreak of the coronavirus disease, cities and states across the nation began quarantine and social distancing procedures that forced businesses and schools, as well as many social interactions to be moved online. Zoom had a sudden surge in both the volume and sensitivity of data being passed through its network, but the exponential increase in users also exposed security flaws and vulnerabilities in Zoom’s platform and software, and a lack of privacy protections. Attorney General James opened up an investigation into Zoom’s privacy and security practices in March, culminating in today’s agreement.

48 Likes

New York Attorney General Letitia James today announced an agreement with Zoom that will provide security protections for more than 200 million users on the platform.

Um, I don’t know what media source you’re getting this information from, but the NYAG’s office itself didn’t say that.

It said: New York Attorney General Letitia James today announced an agreement with Zoom Video Communications that will provide security protections for more than 300 million meeting participants on the platform. https://ag.ny.gov/press-release/2020/attorney-general-james-…

You can read the entire text of the “agreement” here: https://ag.ny.gov/sites/default/files/nyag_zoom_letter_agree…

Which itself contains: By March 2020, Zoom was hosting approximately 200 million daily meeting participants on its platform,

So, the NYAG gets it right. You’d think after all the hubbub that all media outlets would be getting this right now.

My take is that the NYAG is putting Zoom on notice with this agreement, with 23 specific points of compliance. Reading them, I don’t think it’s anything too onerous. Matter of fact, Zoom apparently got the NYAG’s blessing to by-pass computer Operatings Sytem security controls: Zoom shall adhere to industry standards for preserving user security when bypassing operating system security measures.

I guess the NYAG’s office doesn’t have enough computer savvy people on its staff.

My read is that the current practice of offering free accounts for K-12 schools in NY must continue.

3 Likes

It’s also worth pointing out that the NY Department of Education’s lifting of the ban on Zoom involves a “special version of Zoom” with the following features:

• Students are blocked from taking control of the screen.
• The host (teacher) can enable screen sharing for others in the meeting.
• The meeting host can mute anyone in the meeting. If you are muted by the host, you cannot unmute yourself.
• You cannot rename yourself.
• For live instruction, only the host can invite students to a meeting/classroom.
• Students are unable to chat privately with other students.

https://www.schools.nyc.gov/learn-at-home/technical-tools-an…

The last one is kind of funny, like students don’t have a zillion other ways to chat privately? Anyway, good for Zoom to have the ban lifted, although apparently Microsoft Teams and Google Meet remain approved as well.

I’d be interested to know is this “special version” is simply a configuration set that’s enforced or whether there’s actually a different version of an application or different servers involved. My guess would be it’s all configuration.

3 Likes

“I’d be interested to know is this “special version” is simply a configuration set that’s enforced or whether there’s actually a different version of an application or different servers involved. My guess would be it’s all configuration.”

I have a paid Zoom account. Looks like this “special version” is available to anyone by going to the advanced setting options.

1 Like

Smorgasbord1

After reading your last 5 or 6 message board posts, I think I’m putting you down as a “No” vote on all things Zoom.

I have a feeling that if somebody posted on this board that Eric Yuan dove into a raging river to save a baby, you would respond that he should have jumped in feet first.

Take this for what it is…a bit of levity on a Friday morning and not a personal attack or insult.

Harley

12 Likes

After reading your last 5 or 6 message board posts, I think I’m putting you down as a “No” vote on all things Zoom.

You’d be wrong to confuse critical thinking and insistence on getting the facts and history right with a bearish stance on the company. As I’ve previously disclosed, I own a small position in ZM.

Yuan fought security-related changes to the product for years. Even now, Zoom got the NYAG to bless bypassing your computer’s built-in security, when the Agreement should have been that Zoom would obey, even support, increased security measures provided by Microsoft, Apple, and Google (the main OS’s people use).

I think it still remains to be seen how many new paying users Zoom can attract. And as I’ve said previously, it may just be that Yuan is now being forced into radically changing his company’s culture and focus in ways that may just expand its business more than if they had stayed on the same “ease of use” tract. As shown by competing products like Webex, many businesses care more about security and ease of administration than they do ease of use for their employees.

14 Likes

I try not to clutter these boards but just to add that my company (won’t mention its name but it is quite large) recently sent out an email saying Zoom was ok to use. It had been on a “naughty” list for some time. Not sure why the change.

Rich

3 Likes

I teach in the second largest school district in the nation. Los Angeles Unified. Every single video meeting, training, live instruction and social event that I’m aware of, has been using Zoom. I haven’t heard any negative comments since they made people aware of how to stop the “bombing”. It quickly became part of the culture. I’ve been on it 3-4 times per week and some teachers have been using it everyday. We recently started an optional training called “Future Ready”. There are about 10,000 people participating. Weekly Zoom meetings.

7 Likes

Smorgasbord1

After reading your last 5 or 6 message board posts, I think I’m putting you down as a “No” vote on all things Zoom… I have a feeling that if somebody posted on this board that Eric Yuan dove into a raging river to save a baby, you would respond that he should have jumped in feet first.

Harley, you took the words right out of my mouth!
Saul

3 Likes

I teach in the second largest school district in the nation. Los Angeles Unified. Every single video meeting, training, live instruction and social event that I’m aware of, has been using Zoom.

Thanks Andy, for a report from the field, and welcome to the Board,

Saul

1 Like

• Students are unable to chat privately with other students.

The last one is kind of funny, like students don’t have a zillion other ways to chat privately?

That’s not the point of that restriction, IMO.
It is to prevent students who aren’t friends from harassing others or to prevent someone who isn’t supposed to be there from doing so.

Of course friends who know each other can email, text or use any other of dozens of ways to communicate while in a class.

Mike