I have a laptop computer (not a Mac.) I bought it a couple of years ago at Best Buy, which probably wasn’t the best choice but things were crazy that year and I didn’t want to buy it at Wal-Mart.
Since then, I’ve gotten married, changed my name and set up a new Outlook email, also on this computer. Today, I looked at my old Hotmail email which I check every few days, and there’s a “Welcome to Microsoft 365!” email. I think it’s a recurring sub from Best Buy. I’m not sure that’s what’s running right now.
I think this means I have to get it together & get things sorted out on this computer. The “owner” is still my Hotmail account connected to my old name. I’d like for the Outlook account connected to my new name to be the owner and have admin privileges, but I don’t know if that’s possible.
Where can I learn more about how this works and get help with this? Is going through hoops and taking it in to Best Buy my only choice?
(btw, for a LONG time when I worked with computers I was a temp worker and they were telling us Not To Mess With The Software. I’m still kind of ignorant.)
My only thought is to validate that it actually came from Microsoft. And to ask, do you have Microsoft 365?
I paid for it, about a year ago. Nothing changed. Having started out with manual typewriters, I have a tendency to just type things out in Notepad anyway. Things were hectic and as long as I could use the computer, I didn’t deal with it. (Making sure I had everything else updated, that I was going to be getting my pension and social security, took priority.)
Today I got an email, “from” Microsoft, asking me to pay $395.10 for Microsoft 365 Copilot. It was a very believable job, with links to actual Microsoft pages. I had no memory of ordering any such thing, but I’ve had enough experience with Microsoft being intrusive that I could not rule out hitting the wrong key, or clicking on the wrong whatever, when some MS nonsense appeared unexpectedly. I do have a subscription to 365 to get Excel (which I use up to several times a day) and Word (used a few times a year). However, after looking very, very closely, including viewing the RAW message, I decided it was phishing spam. In the RAW view there were some pretty obvious issues, such as references to nixonpetstore306.onmicrosoft.com. And the phone number in the email for the “help desk” was in my state, CT; when I googled, it matched up to a private person’s number.
But visually it was rather convincing.
I’m not sure what you mean by RAW view.
My email is through Yahoo (though my email address has a different domain name). I view it at the Yahoo web site (mail.yahoo.com) in the Firefox browser. With an email message open, on the line above the message there is a … icon. Right-click on that, and one of the choices is View raw message.
Here is a taste of what one section of one email - advertising - looks like that way. I overwrote my email address.
X-Apparently-To:**********; Mon, 9 Dec 2024 16:37:50 +0000
X-YMailISG: AwgPqAAWLDsPiI1gjftTuqsPXe9cGSpVqz26KY.4rMnmyvHA
zl6QCgWYc0q4eBEU_yRwfPyzk3q2pTaUl1hWceZCrj37J7SvsvWe2IydLCTC
8eIqZj3JsJyQVVwEp3QelEhpJR69PoDBmgDgFyTEnm_2fUV0LEITd1AWL6Vl
W4UmRFKjK4ChJwS54Z5yVcwxvmWPdxv697YQ8KQsesfj2G488lYwitZgTZBB
pn7_5OKBLf5Gr7xru9b2hYIPIoeyy.aiNCsnceUh4iFGVZblVDMh.x.akRbs
h8ghL9cFTX5.yLW_idJLqEkHvOkXpS73VY_zbmNAVibrdgdJWOZXx75PDvG_
9wffefB7UzdmeDRcRRq_90rOKMe77dGm0TtjcWx7bVpGDQuZTK9QhHZpcZ7.
WHxJsLVK1ae8voGjnvPt16hqlbnE2ZOQBJoR8vfkKPjEt98HHVoYGcZSs5yl
h6kEwJL_O6Mi9z4R4pSSea_5TmuGFdrie9YJdokWgT8B28x8yURReSoeIQaL
xdx7WxsZPscxArkuMndHm3e3x232JmizPsBH0b9PkQW36v79InWcrDl9uAjG
URYu.ifzmEn.xM.oY1ypMf0zXJBnz6h334ahRYy06eYBjJ8YJYGHl9oe_J.9
3hfqOdvkEakClfoQeKmSs7oWatDxgkBx.BU1ow9KESJPnyTg.5gvUdrTItCw
ekzuKIRXZ5.aWBxohsISNu1yx6eKVysn13hdCd.T3_q7GZ6Btuy4CmAlZyzO
ROjlpQkRV4Xs_6jFMEe4HHMgROfKUir8ahjjNNrdrmaJO2.RUNA8s7YUPlmP
ZTuFb77qhUzCkdh4jNWcHT6tsGKMEagRjsc_T7jq43w_jhIMq6ju_fN6QxAi
2LuQpHnPgs2PN73cMe5ahLncOWReg6bBcR78MEUZ5rni2OQfwxXb1VlSe2Sl
k3nCAirjFoIolL.tZSh1jOhOT3VW.6EDAayRX86AVaGyz0uAxF6aE3LAiNV9
Wibf0TTAQYBKOGkiSqBUscqXecvdAODEGa_BNkSMHFFUi.YpbtqwNrD2Thbb
kEpt2xFKm6Fv9DvyZsKaaGTElUZIvDjifmLsA5a4xK2hYjsJ.VBUf2WemhE6
QozplE1Nrq_i6PpOzTVi7Sbus2oi7UhxPD80gM_tzIxoemThm1q0LyePF.u0
76aSRI1EpWuAeCit_DYLPZDVdLlX_Nuz0TU3bX82O3yxcim3JoKlIJs-
Received: from 144.160.152.243 (EHLO flph827.prodigy.net)
by 10.213.145.243 with SMTPs
(version=TLS1_2 cipher=TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256);
How did you end up looking at this thing?
I was trying to decide if the email was really from Microsoft, or aimed at doing something nasty to my computer or bank account. Just another way to check things out.